Frequently Asked Questions
Masks – Masks are respected but not required.
Enrollment – Registration is for the full 8-weeks of each session. We have Automatic Enrollment for ALL of our classes. If you are enrolled in any class, you will automatically be re-enrolled in the upcoming session. This ensures that currently-enrolled students are guaranteed a spot for the next session, so they can continue to improve and advance towards higher-level skills and classes. It also means that you will need to notify us by email if you do not wish to be part of the upcoming session. If you do not notify us, your card on file will automatically be charged on the 25th of the month before the next session. Waitlists will be carried over each session. When a space opens up we will notify families on the waitlists in order until the space can be filled. If there is no waitlist, registration will be opened to the public.
Billing – Tuition for each session of recreational classes will be processed in full on the 25th of the month preceding the start of classes. If a holiday falls on your class day and we are scheduled to be closed, tuition will be prorated. Please see our Session Calendar for closure dates. We DO NOT close for every holiday. Session dates are subject to change. Competitive programs will be processed monthly, also on the 25th of the month. Competitive programs will receive statements via e-mail two weeks prior to tuition being due. Payment options are as follows: Cash, Check, Visa, or MasterCard. If no payment has been made prior to the 25th of the month, the credit card on file will be processed.
Yearly Membership – Upon joining Sonoma Gymnastics Academy, membership is due for each child and then added to your tuition annually in the anniversary month of your registration, so long as you are actively enrolled in a program. Every child will receive a Sonoma Gymnastics Academy uniform, available at the front desk. Single child $62.90 – Family $125.80.
Payment Methods – A credit or debit card on file is required to register for classes. All tuition is due by the 25th of the month and can be paid by cash, check, Visa, or MasterCard. You may pay your tuition before the 25th by any method of your choosing, otherwise all unpaid balances will be automatically charged to your card on file on the 25th. All returned checks will carry a fee of $25.00. Once we have taken a bad check, all tuition must be paid from then on by cash or debit/credit card.
Discounts – We offer a generous discount for multiple classes for one child and multiple students from one family. Our discounts are: first class (the highest tuition) is full price, additional classes are 20% off. Siblings receive an extra 10% off their tuition.
Dropping from Enrollment – If you need to drop a class, you must do so IN WRITING before your card is charged on the 25th of the month before each session starts! Once your card is charged, you will not be able to get a refund unless the spot can be filled from the waitlist. As we set up class sizes, better learn student names, and organize tailored lesson plans, it is vital for us to know who is going to be in our classes in advance. If you need to drop a class mid session, you will also not receive a refund unless we can fill your spot from the waitlist.
Absences/Makeups – While we do not offer make-up classes during the week, we will be having an hour long drop-in class once per month on a Saturday! Those who have missed classes during the session may show up and participate in these classes free of charge in lieu of a make-up class. They must check in at the front desk so a note can be made on the account. Otherwise, the drop-in class is $20 per non-make-up student, and is open to everyone.
Waitlist – If you receive an email saying ‘Your Spot On The Waitlist Has Come Up!’ you must reply to accept OR reject the spot within 72 hours. If we do not receive an email reply of any kind, you will be removed from the waitlist. This is to prevent unresponsive accounts from remaining on the waitlist for multiple sessions, and to give more students a chance to get into our classes.
Camps- Tuition for camps is due in full at the time of registration. If you enroll in one of our camps and must cancel, you are required to do so 14 days in advance of the first day of camp! If you need to drop after this time, you will not be refunded unless we can fill your spot with someone on the waitlist. This is to prevent us from buying crafting, food, and event supplies that won’t be used, and will allow us to ensure those on the waitlist get a chance to enjoy spring or summer fun with us! If your child is ill and cannot attend camp, please call the office at 707-343-1402.
Fire Season – If a class is cancelled due to weather or PG&E power shutoffs, such as during fire season, a modified, 30-minute, Zoom class may be held instead during regular class time. If a full closure is required and a Zoom class alternative is not possible on our end, one of two options will take place; 1) a mass make-up day will be scheduled for all classes affected when we can safely re-enter the building, allowing us to keep class groups/cohorts together, or 2) a credit for the missed class will be applied to the account.
Three-Strike Policy – When it comes to discipline, SGA has a three-strike policy. The steps go as follows: 1) Verbal warning 2) Physical redirection such as push-ups, rope climbs, or journaling about why they are acting out 3) Time out and parents are spoken with about offense 4) Strike given. Before a strike is given, as it is a last resort option, the staff discuss all angles and disciplinary measures together, as well as with parents, before applying the strike to the student’s record. After three strikes have been given to a student, they will no longer be permitted to attend any activities held at or hosted by Sonoma Gymnastics Academy. Readmittance after a student has been removed from a program is solely at the discretion of SGA and depends on the severity of the original offenses.
Updated 02/17/2024